Refund policy
Return and Refund Policy
All sales are final. Because we sell one-of-a-kind and graded collectible cards, we do not accept returns or exchanges, and we do not issue refunds for change of mind or for changes in a card's market value after purchase.
Before you buy
Every item is photographed front and back, and graded cards are listed with their exact grade and certification number. If you'd like additional photos or details on anything, please contact us before purchasing — we're always glad to help.
Damaged or lost shipments
If your order arrives damaged, or doesn't arrive at all, contact us within 7 days of delivery (or of the expected delivery date) with photos of the packaging and item. We'll work with you and the carrier to make it right, up to and including a replacement or full refund.
Items not as described
If an item is materially different from its listing — the wrong card, the wrong grade, or undisclosed damage — contact us within 7 days of delivery. Return it in the same condition it was sent, with graded cards still sealed in their original slab, and we'll issue a full refund including shipping. Cards removed from their slab are not eligible.
Order cancellations
Orders can be cancelled for a full refund any time before they ship. Once an order has shipped, all sales are final.
Contact us
Duxbury Trading Post, LLC — Duxbury, Massachusetts
info@duxburytradingpost.com